NDIS Compliance and Beyond
Building Blocks Library
Every safe culture is built
one block at a time
Use the Building Blocks to start assembling your own safeguarding toolkit.
People with disability are at greater risk of experiencing violence, abuse, neglect and exploitation. Effective safeguarding is essential to reducing these risks and protecting the rights, safety and wellbeing of NDIS participants.
Compliance and Beyond has been developed to help NDIS providers and workers understand how safeguarding can be applied in everyday practice, to create safer services and supports.
The project is delivered by Micah Projects in partnership with BBSafe, with funding from the NDIS Quality and Safeguards Commission.
Content has been informed by people with lived experience of disability, family members and disability-sector professionals. Their perspectives and expertise have helped ensure the project reflects real-world experiences, challenges and practical approaches to preventing harm.
If you have a question about these resources or feedback on this webpage, email us at info@bbsafe.com.au
Why safeguarding matters in the NDIS
People with disability are more likely to experience violence, abuse, neglect and exploitation than people without disability. This can take many forms, including physical, sexual, emotional and financial abuse.
Safeguarding is any action that protects a person’s right to be safe from harm, abuse, neglect or exploitation by making sure the systems, relationships and environments around a person actively support their safety and wellbeing.
When everyone understands their part in safeguarding, we are all better placed to prevent harm and to respond well when it does occur.
Safeguarding is everyone’s responsibility
Boards and leadership teams need to set the tone, embed safeguarding in governance and culture, and make sure the right systems are in place.
Workers need to understand the risks participants face, actively implement safeguarding measures, and know how to respond when something is not right.
People with disability and their carers, families and supporters need to know their rights and how to raise concerns.
Get Started
Which of these best describes you?
Safeguarding in the NDIS looks different depending on your role.
Pick the section below that matches yours to find the learning modules, factsheets and videos written for you.
Each section groups its resources the same way, around the four Building Blocks of Safeguarding Culture: Leadership, People, Environments and Response.
Boards & Leadership Teams
I am responsible for making decisions in an organisation that delivers NDIS supports, establishing policy and procedure, and allocating resources.
- A board member, director or management committee member
- A CEO or executive officer
- A member of a senior leadership or executive team
- A senior safeguarding lead or a quality and safeguarding manager
- Someone responsible for governance, risk or compliance, or a hiring manager in an NDIS provider
NDIS Workers
I am employed or otherwise engaged to deliver NDIS supports and services.
- Someone employed by a registered or unregistered NDIS provider
- A contractor, subcontractor or sole trader
- A support worker - employed or self-employed
- Someone who finds work through an online platform
- An allied health professional
- A support coordinator
- A plan manager
- A volunteer
NDIS Participants, Families & Supporters
- I am an NDIS participant
- I am a family member, carer or supporter of a child or adult with disability
Looking for something specific?
This resource library contains references to violence, abuse, neglect and exploitation of people with disability. While most references are general, some sections include specific examples and case studies.
You can take a break or stop at any time. If the content brings up difficult feelings or memories, support is available at:
You can also contact your organisation's Employee Assistance Program or speak with your supervisor.
Accessibility on this website
We want everyone to be able to use this webpage, including people who use screen readers, keyboard navigation, captions or other assistive technology. On this webpage you will find:
Accessibility on this website
We want everyone to be able to use this webpage, including people who use screen readers, keyboard navigation, captions or other assistive technology. On this webpage you will find:
- Easy Read and plain-language versions of key factsheets for people with disability and their supporters
- Factsheets for people with disability and their supporters that you can read on screen or download
- Text that can be resized
- Pages that can be navigated by keyboard and read by a screen reader
Some things are still being improved, and accessibility may be limited on the pages for boards, leadership teams and workers.
If you cannot access something on this webpage, or you need a resource in a different format, please let us know by email to info@bbsafe.com.au and we will get back to you as soon as we can with the resource you need.